It's said a picture
portrays a thousand words and looking at the video clip above,
you'll see how I've been feeling recently. As a girl who speaks for a
living it's not often that I'm lost for words however, this month has
been a challenge on several fronts. On a number of occasions I've been
at a loss to know what to say. I can hear you chucking, yes... me!
Clients, family and colleagues have confounded me at times. Does this
sound familiar to you? Most people are stunned to silence at some point -
even a professional speaker.
People don't do things against you - they just do things for themselves...
If you experience feelings of dismay or
disbelief, it's important to remember that people seldom go out of
their way to upset you personally. They're much more likely to be
following their own personal interests. Let me expand with this driving
scenario; if a car pulls out in front of you, don't be tempted to shout
out, gesticulate and think; "Why did he (or she) do that to me?" Let's
face it, the motorist did not linger in that side road and pull out at
precisely the moment you drove by! The driver was just acting on his (or
her) own behalf. Watch what people do as opposed to what they say when
you are confused by situations. Actions do speak louder than words.
Don't Give People Permission To Upset You! (Read more)
During my time as the external trainer for Cheshire Police, I delivered hundreds of "How to Deal with Difficult People" workshops. Want to know the top takeaway? This picture says it all - and more.
Just for fun
Another powerful picture is this one of disbelief.
Why versus what
If you don't know why you do what you do, then take 15 minutes to watch this Ted Talk footage, in which Simon Sinek explains his Golden Circle Theory; i.e. that people don't buy what you do, they buy why you do it. Listen out at 13.03 as Sinek supports my theory. He has a different analogy to prove that people do things for themselves.
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written by Eilidh Milnes. It originally appeared in "Talk Confidence
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Comments
Thank you for these words of wisdom ... Just deciding if I'm a crab, ant or penguin! (see Happiness Jar below!) Best wishes Sue X
02-Mar-2012 08:39 AM
Sue Cobb commented on